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Privacy Policy

Last updated: January 16, 2026

At PropertyAI, protecting your data is a priority. This policy explains how we collect, use, and protect your information.

GDPR Compliant
TLS Encrypted Data
No Ad Tracking

Our Key Commitments

Your images are deleted automatically after download

No AI training on your personal photos

No resale of data to third parties

Right to erasure at any time upon request

1. Data Collected

We only collect data necessary for the service to function:

Account InformationSubscription duration + 3 years

Email used for login and important communications

Payment InformationPer Stripe legal obligations

Processed directly by Stripe. We store no card numbers.

Uploaded ImagesA few minutes max

Processed in encrypted memory, deleted after result download

Usage Data12 months

Anonymized statistics to improve the service (generation counts, etc.)

2. Data Usage

Your data is used exclusively to:

  • Provide and maintain the photo enhancement service
  • Manage your account and subscription
  • Send important communications (invoices, service updates)
  • Improve service quality through aggregated, anonymized statistics

Important: We never use your images to train our AI models and do not share them with any third party.

3. Data Security

We implement enterprise-level security measures:

  • TLS Encryption for all data transmissions
  • Secure Storage on certified cloud infrastructure (Vercel, Firebase)
  • Secure Authentication with encrypted session tokens
  • PCI-DSS Payments via Stripe, global leader in payment security

4. Third-Party Services

We use the following third-party services, all GDPR compliant:

Stripe

Secure payments

Vercel

Hosting

Firebase

Authentication

FAL.ai

AI Processing

Resend

Transactional emails

Cloudflare

DNS and security

5. Your Rights (GDPR)

In accordance with GDPR, you have the following rights:

  • Right of access: Obtain a copy of your personal data
  • Right to rectification: Correct inaccurate information
  • Right to erasure: Request deletion of your data
  • Right to portability: Retrieve your data in a structured format
  • Right to object: Object to certain processing

To exercise these rights, contact us at hello@propertyai.app. We will process your request within 30 days maximum.

6. Cookies

We only use cookies essential for service operation:

  • Session cookie: Keeps your session active
  • Preferences: Remembers your language and interface choices

No tracking: We use no advertising, tracking, or profiling cookies.

7. Changes

This policy may be updated to reflect changes in our practices or legal developments. In case of significant modification, you will be notified by email at least 15 days before the new provisions take effect.

8. Contact and DPO

For any questions regarding your personal data protection:

Email : hello@propertyai.app

Data Protection Officer: contact via email above

You may also file a complaint with your local data protection authority if you believe your rights are not being respected.

© 2026 PropertyAI. All rights reserved.